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A: Absolutely. We’ll send a courier to pick up the items, and once we confirm they are unopened and in good condition, we will refund the amount (after deducting the return fee). Refunds are processed within one week via InstaPay or bank transfer.

📲 For return requests, contact us anytime on Astroida WhatsApp.

That’s fully our responsibility. The product you received will remain yours, and we will send you the correct product at no extra charge.

📲 Message us right away on Astroida WhatsApp.

Of course. You have direct support from a licensed pharmacist available 24/7 to answer any medical or product-related questions.

📲 Send your questions anytime via Astroida WhatsApp.

Yes. Astroida is an Egyptian company, and all of our products are officially registered with the Egyptian Drug Authority (EDA). You’ll find the registration number clearly printed on every product pack.

📲 For verification or any product inquiries, reach us on Astroida WhatsApp.

All of our products are freshly produced, usually within the last 1–2 months, and they carry a full 3-year shelf life. That ensures you always get safe, effective products.

📲 If you’d like to know the production date of your specific order before it arrives, just message us on Astroida WhatsApp.

ll Astroida products come in branded, sealed boxes directly from our store. If you ever receive a product that doesn’t look like it’s in its original state, please let us know immediately.

📲 Report any issue instantly on Astroida WhatsApp.

Yes. All online payments with Astroida are processed through secure, encrypted gateways that protect your information at every step. You can pay with full confidence knowing your data is safe.

📲 If you prefer, you can always ask for details or switch to cash on delivery through Astroida WhatsApp.