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A: Absolutely. We’ll send a courier to pick up the items, and once we confirm they are unopened and in good condition, we will refund the amount (after deducting the return fee). Refunds are processed within one week via InstaPay or bank transfer.

📲 For return requests, contact us anytime on Astroida WhatsApp.

That’s fully our responsibility. The product you received will remain yours, and we will send you the correct product at no extra charge.

📲 Message us right away on Astroida WhatsApp.

Astroida provides product-selection and routine support for questions about choosing and using products.

📲 Send your question through Astroida WhatsApp, and the team will reply during support hours.

Astroida is an Egyptian company. Product information is shown on each product page and printed on the packaging where applicable.

📲 For product-specific documentation or questions, contact us on Astroida WhatsApp.

Every product carries its printed production and expiry dates.

📲 If you would like the batch or expiry details for your order before dispatch, contact us on Astroida WhatsApp.

Products are dispatched in branded, sealed packaging. If the seal or packaging looks opened or damaged on arrival, please let us know promptly.

📲 Report any issue on Astroida WhatsApp.

Yes. All online payments with Astroida are processed through secure, encrypted gateways that protect your information at every step. You can pay with full confidence knowing your data is safe.

📲 If you prefer, you can always ask for details or switch to cash on delivery through Astroida WhatsApp.